Support Policy

Types of Support Offered

  • Customer Service:
  • Provide help regarding order issues, returns, shipping inquiries, account problems, etc.
  • Support for general inquiries about products, pricing, and promotions.
  • Technical Support:
  • Assistance with website functionality, payment processing, technical glitches, or login issues.
  • Product Support:
  • Guidance on how to use products, installation instructions, or troubleshooting.
  • Billing Support:
  • Help with invoices, payments, refunds, or billing errors.


Support Channels

  • Email Support:
  • Phone Support:
  • You can call on +889647 240 240 (e.g., Saturday to Thursday, 9:00 AM to 6:00 PM).
  • Social Media:
  • You can inbox on facebook "facebook.com/klongbd" about any issue.



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